1) Summary (Key Points)
- We collect information you provide (e.g., name, username, email, support messages) and certain information automatically (device info, usage analytics, crash logs). Location is collected only if you allow it.
- Photos are stored locally by default. If you choose to upload photos/text for optional server processing (including AI-assisted features), processing occurs on our own servers, is not shared with third parties, and is deleted immediately after completion.
- We do not sell your personal information.
- You can request access, correction, deletion, restriction, or withdraw consent by emailing us. We aim to respond within 5 business days.
2) Information We Collect
We collect the following categories of information:
- Account and profile information (you provide): name, username, email address.
- Data you provide: item titles, stories, notes, and customer support messages (including attachments you send).
- Photos and media: photos of keepsakes you choose to add. By default, stored locally on your device unless you enable cloud features or upload for optional processing.
- Location (with permission only): approximate and/or precise location depending on your settings.
- Automatically collected: device information, usage analytics, crash logs/diagnostics.
- Cookies and similar technologies (where applicable): for login sessions and preferences (may include web beacons in web-based components).
3) How We Use Information
- Provide, operate, and maintain the Service.
- Personalize your experience and remember preferences.
- Improve features, stability, and performance.
- Security, fraud prevention, and abuse monitoring.
- Customer support and communications.
- Compliance with legal obligations and enforcement of our rights.
4) Legal Bases (Where Required)
Depending on your location, we process information based on contract necessity, legitimate interests, consent (e.g., location; optional uploads), and legal obligations.
5) Optional Server Processing and AI-Assisted Features (If You Choose to Use Them)
Limiero may offer optional automated features to help draft or generate content (such as item titles and stories), which may include AI.
- Your control: you choose whether to upload photos/text for this purpose.
- Where processing happens: on Limiero’s own servers.
- No third-party sharing for processing: we do not share uploaded photos/text with third parties for these features.
- Deletion after processing: uploaded inputs and generated outputs are deleted immediately after processing completes. Minimal operational logs without photo/story content may be retained for security and reliability.
- No facial recognition / biometrics: we do not perform facial recognition or create biometric templates; photos are not used for marketing or model training.
6) How We Disclose / Share Information
- With your consent (when you explicitly direct us).
- Service providers / entrusted processing (limited vendors helping run the Service, under contractual obligations).
- Legal and safety (to comply with law, protect rights, and prevent harm).
- Business transfers (e.g., merger or acquisition, with safeguards).
7) International Transfers
Your information may be processed outside your country. Where required, we use safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
8) Data Security
- Encryption in transit and, where appropriate, at rest.
- Access controls and least-privilege practices.
- Regular security reviews/audits and backups.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9) Data Retention
- Account data: while your account is active.
- After account deletion: delete or anonymize within 30 days (unless required by law).
- Usage/analytics: up to 12 months.
- Customer support: up to 6 months.
- AI-assisted processing uploads: deleted immediately after processing completes.
10) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent. To exercise rights, email sernnrnych6393@outlook.com. We aim to respond within 5 business days.
11) Children and Teen Users (17+)
The Service is intended for users aged 17 and older. We do not knowingly collect personal information from children under 17.
12) Changes to This Policy
We may update this Policy. We will update the effective date and, where appropriate, provide notice within the Service.
13) Contact
Questions about privacy can be sent to sernnrnych6393@outlook.com.